FAQ
Frequently Asked Questions (FAQ)
Welcome to Bloom Blyss! Below are some frequently asked questions to help you with your shopping experience. If you need further assistance, feel free to reach out to us at BLOOMBLYSS@OUTLOOK.COM.
Ordering & Payment
What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and other secure payment options available at checkout.
Can I modify or cancel my order after placing it? Once an order is placed, it begins processing immediately. If you need to make changes or cancel your order, contact us at BLOOMBLYSS@OUTLOOK.COM as soon as possible. We will do our best to assist you, but changes are not guaranteed.
Do you offer discounts or promotions? Yes! We occasionally run promotions and special discounts. Be sure to subscribe to our newsletter and follow us on social media to stay updated.
Shipping & Delivery
How long does shipping take? All U.S. orders will be delivered within approximately one week. For international orders, shipping times will vary by country.
What if I haven't received a confirmation email? If you have not received an email confirmation within one week of placing your order, please check your spam or promotions folder.
What is your order fulfillment time? All orders will have a 2-3 business day production fulfillment time period. This means we will fulfill your order within 2-3 days and ship it out. Depending on where you live, it may take additional days on top of the 2-3 days for you to receive your order. The average overall delivery time is 1 week.
Do you ship internationally? Yes, we offer international shipping! Shipping costs and delivery times vary based on location. Additional customs fees may apply, depending on your country’s regulations.
How can I track my order? Once your order ships, you will receive a confirmation email with a tracking link to monitor your delivery status.
Returns & Exchanges
What is your return policy? We offer a 30-day return window with a 100% money-back guarantee. To be eligible for a return, the item must be in its original condition: unworn or unused, with tags attached, and in the original packaging. A receipt or proof of purchase is also required.
How do I initiate a return? To start a return, please contact us at BLOOMBLYSS@OUTLOOK.COM with your order number and reason for return. Once we review your request and approve the return, we will provide detailed instructions on how to return the product.
Do you offer exchanges? We do not offer exchanges. If you'd like a different size or item, you can place a new order after receiving a refund.
Do you cover return shipping costs? Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Product & Sizing
How do I find the right size? Each product has a size guide available on its page. Please refer to the guide to find your best fit before placing an order.
Are your products eco-friendly? We prioritize sustainability and strive to offer eco-friendly materials whenever possible. Our print-on-demand approach also reduces waste by only producing items as they are ordered.
How should I care for my items? To maintain quality, we recommend washing apparel items inside out in cold water and air-drying or tumble drying on low heat.
Contact & Support
How can I contact Bloom Blyss? You can reach us at BLOOMBLYSS@OUTLOOK.COM. We aim to respond to all inquiries within 24-48 hours.
Do you have a customer service phone number? Currently, we only offer email support at BLOOMBLYSS@OUTLOOK.COM.
What if my question isn't answered here? For additional questions that were not answered on this FAQ, please message us at BLOOMBLYSS@OUTLOOK.COM.